Dockbridge Logistics LLC (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information
when you use our website https://dockbridgelogistics.com/ (“Website”) and our services.
1. WHO WE ARE
We are Dockbridge Logistics LLC, EIN: 41-5303692. Our office is located at
408 Bauman Drive, CA 94585, United States. For any questions, contact us at
l.parker@dockbridgelogistics.com or call (628) 213-0615.
2. INFORMATION WE COLLECT
We collect the following types of information:
– Personal information you provide: full name, company name, email address,
mobile phone number, MC/DOT number, equipment type, and message content
submitted through our contact and dispatch onboarding forms.
– Automatically collected information: IP address, browser type, device type,
and pages visited, collected through standard website analytics.
3. HOW WE USE YOUR INFORMATION
We use the information collected to:
– Respond to your inquiries and provide dispatch services
– Process carrier onboarding and load coordination
– Send SMS and email updates related to your dispatch account, when consented
– Improve our website and services
4. SMS AND MOBILE OPT-IN DATA
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication
purposes will not be shared with any third party or affiliates for marketing
purposes. Text messaging originator opt-in data and consent will not be shared
with any third parties, excluding aggregators and service providers necessary
to deliver SMS services.
5. INFORMATION SHARING
We do not sell your personal information. We may share information with:
– Service providers who assist in our operations (e.g., dispatch software,
CRM, payment processors), under confidentiality obligations
– Law enforcement or regulators, when required by law
6. DATA RETENTION
We retain your personal information for as long as necessary to provide our
services and for 12 months thereafter, unless a longer retention period is
required by law.
7. YOUR RIGHTS
You may, at any time, by contacting us at l.parker@dockbridgelogistics.com:
– Request to see what information we have about you
– Request correction of inaccurate information
– Request deletion of your information
– Opt out of future communications (reply STOP to any SMS)
8. SECURITY
We implement reasonable technical and organizational measures to protect your
personal information from unauthorized access, disclosure, or misuse.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted
on this page with an updated effective date.
Last updated: July 12, 2026